Frequently Asked Questions

Everything you need to know about upgrading your home with Gladiator.

What is the standard shipping timeframe for furniture?

Most of our home essentials are processed within 2-3 business days. Depending on your location, delivery typically takes between 5 to 10 business days for standard ground shipping.

Do you offer white-glove delivery and assembly?

Yes, we offer premium white-glove service for large furniture items. This includes room-of-choice delivery, full assembly, and removal of all packaging materials for a flat additional fee.

What is your return policy for home decor?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it in its original packaging for a full refund, minus return shipping costs.

Are your products covered by a warranty?

All Gladiator products come with a 1-year limited warranty that covers manufacturing defects and structural integrity under normal residential use.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Klarna and Affirm for eligible purchases.